Terms and Conditions
Scencity Creations
scencitycandle.com
INTRODUCTION
These Terms & Conditions govern your use of scencitycandle.com and the purchase of products from Scencity Creations. By accessing the site or placing an order, you agree to these terms.
USE OF THE WEBSITE
• You must be at least 18 years old to make a purchase.
• You agree not to use the website for any unlawful purpose.
• We may update, change, or discontinue any part of the site at any time without notice.
PRODUCT INFORMATION
• All dog treats are made to order and baked fresh each Wednesday.
• Product descriptions, pricing, and availability may change at any time.
• We strive for accuracy but cannot guarantee that product details or images are error‑free.
ORDERS & PAYMENT
• When you place an order, you agree that all information provided is accurate and complete.
• Payment must be received before an order is processed.
• We reserve the right to refuse or cancel any order for any reason, including suspected fraud or incorrect pricing.
SHIPPING POLICY
• USPS or UPS may be used at our discretion.
• Flat rate shipping is $8.50. Orders over $25 ship free.
• We currently ship only to the lower 48 United States.
• Once a carrier marks a package as delivered, Scencity Creations is not responsible for replacement.
RETURNS & REFUNDS
• Due to the perishable nature of dog treats, all sales are final.
• If your order arrives damaged or incorrect, contact us and we will assist in resolving the issue.
LIMITATION OF LIABILITY
• Scencity Creations is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
• Our liability is limited to the amount paid for the product in question.
INTELLECTUAL PROPERTY
• All content on the website—including text, images, logos, and branding—is the property of Roscoe & Stella.
• You may not copy, reproduce, or distribute any content without prior written permission.
THIRD‑PARTY LINKS
• Our website may contain links to third‑party sites.
• We are not responsible for the content or practices of external websites.
PRIVACY
• Personal information provided during checkout is used only to process and deliver your order.
• For more details, refer to our Privacy Policy (can be created upon request).
CHANGES TO TERMS
• We may update these Terms & Conditions at any time.
• Continued use of the site indicates acceptance of the updated terms.
CONTACT INFORMATION
For questions regarding these Terms & Conditions, email us at [email protected]